You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
We have made changes to the User Portal. You must now login to create a new ticket.
announcement close button
Home > General Help > Email > EMAIL TIP: How to Recover Permanently Deleted Emails
EMAIL TIP: How to Recover Permanently Deleted Emails
print icon

Hi Koos, AG and Big Star Employees,

 

Have you ever permanently deleted an email from your deleted items folder that you later realized you needed? Did you know you can recover that email, if you deleted it less than 14 days ago?

 

HOW TO RECOVER

 

PERMANENTLY DELETED EMAILS

Click on the FOLDER tab at the top of Microsoft Outlook

Click on RECOVER DELETED ITEMS

 

The RECOVER DELETED ITEMS window will open

 

ITEM SELECTION

You Can Select ALL Mail Items

OR

You Can Select One Item

ACTIONS

You Can Recover Selected Items

OR

You Can Purge Selected Items

TIME LIMIT

On Deleted Emails

Deleted emails will remain in your Deleted Items Folder indefinitely.

TIME LIMIT

On Permanently Deleted Emails

Emails that you permanently delete from your Deleted Items

Folder, will be recoverable for 14 days from the

date they were permanently deleted.

 

If you have any questions, please contact the Help Desk at x4350.

 

Feedback
0 out of 3 found this helpful

scroll to top icon